Because we realize that getting started with a new
web site often offers many challenges, we wanted to take this
opportunity to help you with the basic setup of your new account
at Atlantavirtual.com, as well as help you become more familiar
with the features that are available to you through your online
control panel. The first, and probably most important of all
the steps is to get your web site published to the internet.
Because there are many programs that will allow you to upload
your site, we have taken the time to give you the actual screen
shot of WsFtp in our ftp documentation
because of it's popularity. However, there are many other popular
ftp tools for uploading your pages and files, based on what
our current customers are using.Below is a list of programs that we currently have (note:
if the program that you are using is not listed here, you can
still use it, we have simply not added it to our list yet).
If you need specific examples of the screenshots of these programs,
please send a request to support
and we'll be happy to send a sample shot over in attachment.
Over time, we'll be continually adding to the AV support documentation
database. So, please let us know if there are areas you would
like to see better explained and we will work to get it in place
your site to the internet, you will want to make sure that you
name your main page ‘index.html’,
as this is how our system will recognize your page.Also, make sure
that you are uploading your site into the /www/
directory. If you would prefer not to use any of these programs,
we do offer the ability to upload your sight using the ‘File
Manager’ located within your control panel.Here are the steps you will go through if you would like
to use this means for uploading your pages: Enter your
control panel by going to your IP_address/menu and entering
the username and password that we provided you Click on the
‘File Manager’ link.
Once you are in the ‘File Manager’ click on the/www/
directory (see below)
You will then see ...
Your current disk usage is 22623K Your current disk quota is 100000K
Sample File Manager Screen
/www/above is the correct directory
to work within.
On most FTP and Web Design programs, you can set the "initial
remote directory" to /www/
and this will default the program to open the correct directory
upon connection to the server.
Note:/www/ and /yoursite-www/
are not the same.
Built-in Control Panel "FTP" Application
Now that you are in the correct directory, if
you scroll to the bottom of the page you will see this:
Send this file (max size 10240K):
If you click on the link to ‘browse’ you will be searching for
your stored web pages on your hard drive. (Local Computer) You
will need to upload your pages, files and images one at a time
using this method. So, you will need to find your pages and select
the ‘Upload’ option.Once you do
this you will be able to view your pages on the internet. (Repeat
this process for each one of your web pages and make sure you
are in the correct directory (or sub-directory). You are now finished
uploading your site!
Quick E-mail Overview
Now that you have your site uploaded, the next step is to setup
your e-mail accounts using the ‘Mail Manager’ feature on your
control panel.Here are the steps
you will go through in order to complete this task:
Enter your control panel and click on the ‘Mail Manager’
Once you are in the ‘Mail Manager’ you will notice that
you already have a ‘default’ mailbox and also a mailbox
with your ‘username’ that was setup with the account.The default box acts as a catchall box and it is
automatically setup to forward to the mailbox with your
username. If you do not wish to use the mailbox with your
username, you can delete this address by clicking on the
link for this address on the left side of the screen.Once you do this, you will also need to do one of
two things, either setup a new mailbox and have your default
mail forwarding to that box, or enter the default box through
the link to it on the left and set that box to ‘Bounce Default
E-mail (i.e. reject all e-mail that does not have an address.)(Note: the default
mailbox is setup to get all e-mail addressed to firstname.lastname@example.org
that do not have mailboxes setup for them, for example;
you use email@example.com and someone sends an
e-mail to firstname.lastname@example.org, this message would
be forwarded to the default box)
To add a new e-mail address click on the ‘New Address’
link on the left-hand side of the page.You will need
to enter a username for the account, this will be the e-mail
address without the @yourdomain.com, you will then need
to setup a password for the specific e-mail address, this
can be whatever you would like it to be.Click ‘add’ when you are finished.
The next step is to setup your e-mail
client to enable you to retrieve the e-mail from the addresses
that you just created.While there are
a large number of e-mail clients available for you to use, we
have screen shots for a few of the more popular programs for
your assistance. Send us a request to support request and we'll forward you a screenshot
of the client you use to help you set it up. Add the
username and password for the e-mail account that you just setup,
as well as the outgoing mail server (smtp server) provided by
your ISP so that you will be able to send e-mail messages.
Now that you have your site uploaded to the internet and
all of your e-mail addresses setup, you are ready to go.If you have any
other questions that were not answered here, please take this
opportunity to familiarize yourself with our support website
(this area) by looking through the specific items on the support
navigation console on your left.If there are still
questions that you have that you can’t find answers to, please
fill out a support request and
we will get an answer back to you ASAP.
Finally ... Welcome to Atlanta Virtual Web Hosting!
We are pleased to bring you the finest technology, services
and assistance that internet web hosting has to offer!